CS4U.co.uk

TERMS OF SERVICE

Terms of Service (TOS) [March 1, 2005]

THIS AGREEMENT BETWEEN CS4U and you where “you” is referred to as (“Account Holders "Users", “Members”, “Customers”, or “Subscribers”)

WHEREAS CS4U agrees to furnish IT - internet based services associated with Game Servers and Voice Servers to the User.

Use of CS4U Service constitutes acceptance and agreement to CS4U's policies are subject to the terms above and as follows:

Content:
At CS4U, we strongly prohibit the use of any our service for any illegal activities.

Although we are a Global gameserver provider, all our subscribers must be in accordance with UK Based Laws. Ultimately you, the customer, are solely responsible for the content stored on your cs4u.co.uk account.

User shall not include content, or internet links to content on the Site that contain, promote or involve any of the following. Examples include but are not limited to:

1. Any copyright, patent, trademark, or other intellectual property right.

2. Child Pornography

3. Hate content

4. Threatening, racial, or otherwise abusive content.

5. Any and all content inciting, instructing, or promoting illegal activities.

6. Fraud, MLM (Multi-Level Marketing), Pyramid schemes, or any other activities deemed to be fraudulent.

7. Hacking/Phreaking, warez, cracks, spam software or any material that contains a virus or any other harmful code.

Payment:
Establishment of service is reliant upon receipt by the Company of payment of affirmed charges. Following payments are due on the anniversary date of the month for that month's service.

Payments and Fees:
Accounts that reach 7 days past due will be suspended. Accounts that are not collectable by CS4U may be turned over to an outside collection agency for collection. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS.

Failure to Pay:
The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

Account Cancellation:
Requests for canceling accounts may be made in writing or through the helpdesk system.
CS4U’s preferred method of cancellation is via the helpdesk of your CS4U account. Please log into the helpdesk and you can request to have your account cancelled.

Disclosure to Law Enforcement:
At cs4u.co.uk, we specifically forbid the use of our service for any unlawful activities. Therefore, User agrees that the Company may reveal any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition cs4u.co.uk shall have the right to terminate all service set forth in this Agreement.

Support Boundaries:
CS4U, provides 24 x 7 x 365 technical support to our subscribers and our staff is limited to our area of expertise.

The following are our guidelines when providing support:

• CS4U does not offer tech support for custom written modifications.
• CS4U does not provide technical support for YOUR customers. If you can email, we encourage you to email support@CS4U.co.uk for assistance.

SPAM and Unsolicited Commercial Email (UCE):
CS4U takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of CS4U may not use or permit others to use our network to transact in UCE. Customers of CS4U may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

Violation of CS4U's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, CS4U will initiate an immediate investigation (within 48 hours of notification). During the investigation, CS4U may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, CS4U may, at its sole discretion, restrict, suspend or terminate customer's account. Further, CS4U reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. CS4U will notify law enforcement officials if the violation is believed to be a criminal offense.

As our Customers are ultimately responsible for the actions of their clients over the CS4U network, it is advisable that customers develop a similar, or stricter, policy for their clients.

Network

Disk Usage:
Customer agrees that disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). CS4U will monitor Customer's disk usage. CS4U shall have the right to take corrective action if Customer's disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in CS4U's sole and absolute discretion. If CS4U takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, CS4U may, at its sole discretion, collect a deposit, in an amount determined by CS4U, against customer's credit card on file with CS4U.

System and Network Security:
Users are prohibited from violating or attempting to violate the security of the CS4U Network. Violations of system or network security may result in civil or criminal liability. CS4U will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.

Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".

Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

Taking any action in order to obtain services to which such User is not entitled.

Notification of Violation:

CS4U is under no duty to look at each customer's or user's activities to determine if a violation of the TOS has occurred, nor do we assume any responsibility through our TOS to monitor or police Internet-related activities.

Miscellaneous Provisions:
You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

CS4U takes no responsibility for any material input by others and not posted to the CS4U Network by CS4U. CS4U is not responsible for the content of any other web sites linked to the CS4U Network; links are provided as Internet navigation tools only. CS4U disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

CS4U is not responsible for any damages your business may suffer. CS4U does not make implied or written warranties for any of our services. CS4U denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by CS4U.

It is absolutely forbidden to host IRC servers on our network. Accounts found hosting this material will be subject to immediate cancellation without refund.

Please note:
CS4U will not issue refunds to users who have their account terminated by CS4U, for breach of our terms of service. Refunds will not be made to users who exceed their allocated disk space. Accounts that are renewed for additional terms are also not subject to our money back guarantees.

99.9% uptime guarantee:
If for any reason (except for scheduled downtimes) our network or servers are down for longer than 0.1% in any month, you can request a 20% discount for your following month's services. For clients paying yearly, the equivalent to 20% of a monthly payment will be deducted off the next payment.

Responsibility for Content:
You, as CS4U's customer, are solely responsible for the content stored on and served by your CS4U server.

All provisions of this contract are subject to the TOS (Terms of Service) of CS4U and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.